frequently asked questions
Frequently Asked Questions
Do you carry any inventory other than the items shown on your website?
Can I customize an item?
Do you offer Net30 terms?
Do you blind ship?
Do you accept blanket orders?
What happens when an item is out of stock?
Does SmartPack charge sales tax?
I just created a custom order on your website using your customizer. When can I expect delivery?
Most custom orders of 5000 pieces or less are shipped within 2-5 business days.
I am unable to use your website customizer to create my item. Can I have some assistance?
Yes! You can reach out to us anytime 631.240.0600 Or email your logo/artwork at email@example.com and request a digital mock up of your design.
Do you ship to PO BOXES?
Yes. Shipments to PO BOX are shipped via USPS only.
Do you ship Internationally?
Yes. Reach out to us so we can facilitate the most cost effective method of shipping to your location Need more information? Contact our team at 631.240.0600 or firstname.lastname@example.org with any questions or requests for additional information.